Digital or IP desk sets?

We would like to go with IP desk sets.

How many PoE switches/ports are needed at each site?

Wilkes-Barre – 2 x 48

WIB – 1 x 24

Hazleton – 1 x 48 & 1 x 24

Is CAT5 cabling or better at each desk phone?

The cabling currently in place is at least CAT5 and we will be running CAT5e to all new locations that don’t currently have network cabling in place.

Will you be using the desk phone as a pass through to the PC and what speed is required?

Yes, 10/100

How many programmable feature keys are required?

Currently, there are no function keys being utilized other than standard hold, voice mail, and forwarding type options.

Do you want sidecars for the receptionist or would you want to use a Soft Console?

A Soft Console would be ideal for the receptionists.

Do you want us to supply and install data racks?

If they are necessary for any new equipment then we would want them included in the bid. The cabinets that were shown during the walk through of the offices are available as well. If the new equipment can be installed utilizing the current racks/locations we have, that would be ideal.

Do you want us to supply and install UPS?

Yes, please provide UPS battery backups as part of the RFP.

Is COSTARS a requirement to bid this project?

No.

Will Bid or Performance Bonds be required for this project?

No, they are not a requirement for this project.

Will this be 2 single projects or 1 project? If 2 single projects and the cost exceeds $25,000 will prevailing wage be required? If prevailing wage is required, what are the rates?

This will be 1 project. It is our understanding that with the CoStars Program the state has already vetted and eliminates these types of requirements if applicable. 

Wilkes-Barre Facility

  1. Current Count of Simple Handsets - 48
  1. Number of Simple Handsets that are wall mounted - 5
  1. Current Count of Higher Function Handsets - 0

       4. Number of Higher Function Handsets that are wall mounted - 0

  1. Number of Conference Room Phones (Polycom SoundStation or similar)? - 1
    1. Are we reusing them or do you want new? - New
    2.  reusing are they analog? - N/A
    3. If you want new, do you want analog or IP, wired or wireless? - IP/Wired

Hazelton Facility

  1. Current Count of Simple Handsets - 38
  1. Number of Simple Handsets that are wall mounted - 3
  1. Current Count of Higher Function Handsets - 0

       4. Number of Higher Function Handsets that are wall mounted - 0

  1. Number of Conference Room Phones (Polycom SoundStation or similar)? - 2
    1. Are we reusing them or do you want new? - New
    2. If reusing are they analog? - N/A
    3. If you want new, do you want analog or IP, wired or wireless? - IP/Wired

LSWIB Facility

  1. Current Count of Simple Handsets - 9
  1. Number of Simple Handsets that are wall mounted - 0
  1. Current Count of Higher Function Handsets - 0
  1. Number of Higher Function Handsets that are wall mounted - 0
  1. Number of Conference Room Phones (Polycom SoundStation or similar)? - 1
    1. Are we reusing them or do you want new? - New
    2. If reusing are they analog? - N/A
    3. If you want new, do you want analog or IP, wired or wireless? - IP/Wired

Are you open to other network upgrades for a strong foundation?

We are not looking for upgrades unrelated to the phone system at this time. We have upgraded wireless access points and our firewalls at the offices within roughly the last 2 years.

Is leasing an option?

This will be a direct purchase.

PRI or POTS? Who is the carrier?

Wilkes-Barre – PRI - Windstream

Hazleton – Utilizes the PRI from Wilkes-Barre over T1

LSWIB – Utilizes the PRI in Wilkes-Barre via Fiber link between buildings.

 Cable modem speeds?

Wilkes-Barre – 35/3

Hazleton – 50/5

LSWIB – 35/3

We are currently in talks with PenTeleData to have all three offices upgraded to 100/10. Once we receive confirmation it is available we will be upgrading.

What is your total budget for this project?

We have not determined a budget for this project. We are looking for an accurate quote for what we need and will decide from that.

How many years of vendor warranty coverage should be included in the quote?

5 year minimum.